Mastering ISO Readiness: Maximizing Engine Company Performance and Credit

Ready to take your department’s ISO readiness to the next level? This webinar is your road map to mastering Community Risk Reduction (CRR) - the key to building safer communities and achieving higher ISO scores. What you’ll gain: • A clear breakdown of how CRR contributes to ISO scoring • Best practices for fire prevention code enforcement and staffing • Insights into certification and continuing education requirements • Guidance on fire investigation standards and reporting • Real-world examples of successful CRR implementation Special Guest: Amy Nygren from Sacramento (CA) Metro Fire will join us to share their experience and lessons learned in building a high-performing CRR program. Whether you’re just starting your CRR journey or redefining an established program, this session will inspire and equip you with the tools to lead with impact.

Achieving a Class 1 ISO rating isn’t just a badge of honor – it’s a reflection of your department’s commitment to excellence, preparedness, and professional standards. In this webinar, you’ll learn the specific training documentation practices that top departments use to stay ISO compliant while building a culture of accountability, readiness, and pride. You’ll also hear how two leading departments leverage our platform to make it happen. Included in this training: • The key training records ISO auditors look for – and how to ensure you have them at your fingertips • Proven strategies to organize and maintain training documentation that stands up to audit scrutiny • How high-performing departments are using our platform to streamline training, boost transparency, and stay Class 1 ready The user acknowledges and agrees that Clarion Events, Inc., its officers, agents, managers, employees, contractors, subcontractors, content providers, or other related parties will have no liability whatsoever to the user or any other party arising from this course, or any act or omission by the user or any other party pursuant to, or in reliance on, this course. The user specifically waives any such claims against Clarion Events, Inc. and the user shall be solely responsible for any outcome related to or arising from this course.

This lesson will break down the critical components and required documentation and reporting that contribute to your score such as: • 911 system types • Dispatch circuit requirements • Telecommunicator training and performance standards • CAD system capabilities Chief William Kays from Anchorage (AK) Fire Department will share their firsthand experience and insights into how they successfully prepared for and excelled in this part of the audit. Whether you’re preparing for your first audit or looking to improve your score, this webinar will provide actionable guidance and real-world examples to help you succeed.