Mastering ISO Readiness: Community Risk Reduction That Drives Results

Achieving a Class 1 ISO rating isn’t just a badge of honor – it’s a reflection of your department’s commitment to excellence, preparedness, and professional standards. In this webinar, you’ll learn the specific training documentation practices that top departments use to stay ISO compliant while building a culture of accountability, readiness, and pride. You’ll also hear how two leading departments leverage our platform to make it happen. Included in this training: • The key training records ISO auditors look for – and how to ensure you have them at your fingertips • Proven strategies to organize and maintain training documentation that stands up to audit scrutiny • How high-performing departments are using our platform to streamline training, boost transparency, and stay Class 1 ready The user acknowledges and agrees that Clarion Events, Inc., its officers, agents, managers, employees, contractors, subcontractors, content providers, or other related parties will have no liability whatsoever to the user or any other party arising from this course, or any act or omission by the user or any other party pursuant to, or in reliance on, this course. The user specifically waives any such claims against Clarion Events, Inc. and the user shall be solely responsible for any outcome related to or arising from this course.

This webinar is designed to help departments optimize engine company operations, elevate their ISO ratings, and strengthen community protection. Included in this training: • How to turn ISO standards into strategic advances aligning deployment and equipment with best practices • Tools to simplify documentation and testing workflows to ensure full credit and operational excellence • Actionable strategies you can implement immediately to improve ISO scores, streamline audits, and enhance fireground readiness. Plus, hear firsthand from Deputy Chief Wesley Ogle from Huntsville Fire & Rescue (AL) who will share how his organization stays ISO-ready and mission-focused every day.

This lesson will break down the critical components and required documentation and reporting that contribute to your score such as: • 911 system types • Dispatch circuit requirements • Telecommunicator training and performance standards • CAD system capabilities Chief William Kays from Anchorage (AK) Fire Department will share their firsthand experience and insights into how they successfully prepared for and excelled in this part of the audit. Whether you’re preparing for your first audit or looking to improve your score, this webinar will provide actionable guidance and real-world examples to help you succeed.