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Thomas Merrill

Fire Commissioner/Past Chief of Department
Snyder (NY) Fire Department
Tom Merrill is fire commissioner for the Snyder (NY) Fire Department with 40 years of service. He is past chief of the department and has a BA in broadcast communications from State University College at Buffalo. He is employed full time as a Fire Dispatcher for the Town of Amherst (NY) Central Fire Alarm Office.
Courses By Thomas Merrill

Emergency Telecommunicator: Working in Public Safety

The role of an emergency telecommunicator is one that can be taken for granted, assuming they do not play as vital a role when, in actuality, they are the initial first responders. Those in this position are skilled communicators, able to speak to callers having the worst day of their lives, gather necessary details to provide the right source of assistance and care, and handle so many more tasks simultaneously. In this course, Thoams Merrill will discuss the role, from the everyday tasks to the challenges and advantages of a career as an emergency telecommunicator.

Course Type: Full-length Course

Course Duration: 90 mins

No courses found for this author/instructor

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