Creating a culture of inclusion and diversity in the fire service is crucial to a high-functioning team. This Training Collection course covers important topics such as inspiring a professional culture, addressing bullying, and promoting inclusivity toward LGBTQ+ individuals.
Course Type: Full-length Course
Course Duration: 45
The role of an emergency telecommunicator is one that can be taken for granted, assuming they do not play as vital a role when, in actuality, they are the initial first responders. Those in this position are skilled communicators, able to speak to callers having the worst day of their lives, gather necessary details to provide the right source of assistance and care, and handle so many more tasks simultaneously. In this course, Thoams Merrill will discuss the role, from the everyday tasks to the challenges and advantages of a career as an emergency telecommunicator.
Course Type: Full-length Course
Course Duration: 90 mins
This microlearning course was recorded at FDIC with expert Thomas Merrill giving advice for aspiring leaders in volunteer fire departments.
Course Type: Microlearning
Course Duration: 3
This microlearning course was recorded at FDIC with expert Thomas Merrill explaining the importance of building trust as a leader.
Course Type: Microlearning
Course Duration: 2
This microlearning course was recorded at FDIC with expert Thomas Merrill discussing the reasons why departments end up losing volunteers.
Course Type: Microlearning
Course Duration: 3
This microlearning course was recorded at FDIC with expert Thomas Merrill discussing innovative problem-solving ideas for volunteer fire departments to use.
Course Type: Microlearning
Course Duration: 3
This microlearning course was recorded at FDIC with expert Thomas Merrill explaining why it’s necessary to inspire professional culture.
Course Type: Microlearning
Course Duration: 3
This microlearning course was recorded at FDIC with expert Thomas Merrill discussing why it’s important to create a leadership culture in volunteer departments that inspire volunteers.
Course Type: Microlearning
Course Duration: 2
This microlearning course was recorded at FDIC with expert Thomas Merrill giving advice on mentorship and picking a mentor.
Course Type: Microlearning
Course Duration: 3
This microlearning course was recorded at FDIC with expert Thomas Merrill discussing the importance of being professional while working at a volunteer fire service.
Course Type: Microlearning
Course Duration: 4
This microlearning course was recorded at FDIC with expert Thomas Merrill explaining what can be done in volunteer departments to improve recruitment and retention.
Course Type: Microlearning
Course Duration: 3
This microlearning course was recorded at FDIC with expert Thomas Merrill discussing the skills that can be learned while working in a volunteer fire department.
Course Type: Microlearning
Course Duration: 4