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Course Type: Full-length Course
Duration: 75 min

Dealing with Difficult People and Their Organizational Impact

Presented By: Jerry Streich

Course Description

Jerry Streich discusses how the fire service must handle personnel who cause unneeded mental stress in and out of the firehouse, including bullies, lawbreakers, and angry or violent members.

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21st Century Command

This hour-long presentation will cover the meaning of command and control on today’s firegrounds. The session will provide you tools, tips, and processes that will allow the incident commander and the company officer to better interact with each other to ensure tasks have been completed and information is shared on the fireground.

Course Type: Full-length Course

Course Duration: 70 min

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