William Kays

This lesson will break down the critical components and required documentation and reporting that contribute to your score such as: • 911 system types • Dispatch circuit requirements • Telecommunicator training and performance standards • CAD system capabilities Chief William Kays from Anchorage (AK) Fire Department will share their firsthand experience and insights into how they successfully prepared for and excelled in this part of the audit. Whether you’re preparing for your first audit or looking to improve your score, this webinar will provide actionable guidance and real-world examples to help you succeed.